Shipping & Delivery

We currently deliver to addresses within the United Arab Emirates. Standard delivery is a flat AED 15 per order, shown at checkout before you pay.

All prices on the site include 5% UAE VAT.

We aim to dispatch every order within 10 working days. During promotional periods, please allow an additional 3 to 5 working days.

Once your order leaves the atelier, we will email you its tracking number.

A signature is required on delivery. Orders cannot be redirected once shipped, so please make sure someone is available to receive the parcel at the address given.

Each order is insured in transit until it is delivered. If you are not the recipient, for example on a gift order, the person who signs for the parcel confirms its receipt.

Orders cannot be cancelled once placed. We do not accept returns or exchanges unless an item is defective. Please inspect your order on arrival and report any defect, damage or incorrect item within 24 hours of receiving it.

Alterations are available for orders within the UAE at AED 100.